Apple Genius Hates VoiceOver, I Don't Have That Luxury

It was a horrendous week on the accessibility front for me. In this episode of iCantCU, I talk about my time at the Genius Bar at the Apple Store in Ardmore to get some help with my iPhone XR. Those folks may know a lot about the iPhone, but their lack of knowledge in VoiceOver was astounding. Trouble with American Express and Verizon completed the we-don't-know-how-to-deal-with-blind-customers trifecta. The big companies need some guidance. Show notes at https://www.iCantCU.com/215   Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 058 In episode 058 of White Canes Connect, Lisa and I talk with Sam Seavey from The Blind Life YouTube channel. Sam talks about his diagnosis with Stargardt disease when he was 11 years old, how he started on YouTube a decade ago, and how you can start your own YouTube channel even if you are on a tight budget. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI IHeartRadio https://www.iheart.com/podcast/263-white-canes-connect-89603482/ Amazon Music https://music.amazon.com/podcasts/7dd1600d-05fa-48f3-8a8e-456e30e690bc/white-canes-connect White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast  Support Keystone Chapter Please consider donating to the Keystone Chapter of the National Federation Of The Blind Of Pennsylvania. Go to http://www.SupportKeystoneChapter.org. Enter any amount you want to give. There is even a box you can check to cover the fees, which is helpful if you want to make a small donation of a dollar or two. PayPal handles payments, but you don't need a PayPal account. You can donate with any credit or debit card. Thank you so much! I appreciate it. My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O  Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg  Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0  Follow iCantCU On Your Favorite Podcast Directory! Apple Podcasts | Spotify | Amazon | Google | IHeartRadio Reach Out On Social Media Twitter | Instagram | Facebook | LinkedIn Get In Touch If you've got questions, comments, or show ideas, I want to hear from you! Call (646) 926-6350 and leave a message. Include your name and town, and let me know if using your voice on an upcoming episode is okay. You can also email the show at [email protected].