EPISODE · Dec 17, 2024 · 16 MIN
Application 5:FEEDBACK THAT DOESN'T FLOP | 好好说话:解决问题而非人身攻击
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本期讨论的内容来自《Think Faster, Talk Smarter》第 11 章,本章介绍了一种提供建设性反馈的方法,称为“4I”:信息、影响、邀请和暗示。它强调一种协作方法,从评判性批评转向解决问题的伙伴关系。文本提供了提供及时、适合上下文的反馈的示例和技巧,包括管理语气和情绪反应。具体场景说明了 4I 在各种环境中的应用,强调了平衡积极和建设性反馈对于改善沟通和建立更牢固的关系的重要性。.This issue's discussion comes from Chapter 11 of Think Faster, Talk Smarter, which introduces an approach to providing constructive feedback called the "4Is": Information, Influence, Invitation, an...去小宇宙查看完整单集简介在小宇宙查看该单集文稿
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Application 5:FEEDBACK THAT DOESN'T FLOP | 好好说话:解决问题而非人身攻击
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