EPISODE · Mar 27, 2026 · 19 MIN
Applying Six Sigma Methodology to Achieve CX Perfection
from Call Center Confidential · host Trey_Briggs
In this thought-provoking episode, top industry trainer and Quality Assurance expert Trey Briggs discusses how to apply the world-famous Six Sigma management methodology to QA training and scoring to achieve consistent patient-experience excellence. Trey offers industry-leading solutions based on a unique level of experience, knowledge, and expertise. Check it out!
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Applying Six Sigma Methodology to Achieve CX Perfection
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This episode was published on March 27, 2026.
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