April 2026 - Episode 65, Just Culture, Real Impact: QA/QI in Milwaukee County

In this episode of Push Dose EMS, Dr. Mitch Byrd and Quality Assurance Manager Matt Pinsoneault break down what QA/QI means in modern EMS. The discussion highlights Milwaukee County’s shift toward a just culture, focusing on learning, system design, and provider engagement rather than blame, and emphasizes how documentation and clinician involvement drive meaningful change and better patient outcomes.   Email Mike: [email protected]   Email Matt: [email protected]   Email MCOEM EMS Quality: [email protected]    Milwaukee County CQIP Submission Form: CQIP Case Submission - OEM EMS   Check out the Milwaukee County EMS Continuous Quality Improvement Program:  https://county.milwaukee.gov/files/county/emergency-management/EMS-/Standards-of-Care/Continuous-Quality-Improvement-Program-2024-070124.pdf