Aravind Chandrasekaran on Continuous Improvement & Psychological Safety

http://www.valuecapturellc.com/HE25 Welcome to Episode #25 of Habitual Excellence, presented by Value Capture. Our guest is Aravind Chandrasekaran, Ph.D. He is a Professor of Operations, Associate Dean for Executive Education, and Academic Director of the MBOE (Masters of Business in Operational Excellence) Program at the Fisher College of Business at The Ohio State University. In this episode, Mark Graban asks "A.C" about his research, which includes looking at the connections between continuous improvement and psychological safety. How do you develop a psychologically safe environment?  What did he learn from the late Paul O'Neill on these subjects? We talk about this, the MBOE program, and more.