Are CX Events Worth It? - No Hold Time

What this episode covers

Let's get this show on the road. Literally. For the first time, No Hold Time is getting out of Omaha. In this episode, Brian and David meet up in San Diego for an event focused on customer service and customer experience. Post-event conversations were the genesis for this podcast. Brian and David would meet up and talk about what they heard at recent events. So they decided they may as well record it and make a podcast. As of this recording, the event wasn't even over yet, so this is the freshest take on a CX event yet. So that's the topic they discussed. Why do we attend these events, and are they worth it? They guys talk about their schedule, what they learned, what they're looking forward to in the event's final days, and why it's worth taking time away from their work and families to be there. Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means. Do you have something to say about this episode? Join the conversation by finding Mosaicx on LinkedIn or visit mosaicx.com/podcast.

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Frequently Asked Questions

How long is this episode of No Hold Time?

This episode is 24 minutes long.

When was this No Hold Time episode published?

This episode was published on June 18, 2024.

What is this episode about?

Let's get this show on the road. Literally. For the first time, No Hold Time is getting out of Omaha. In this episode, Brian and David meet up in San Diego for an event focused on customer service and customer experience. Post-event conversations...

Can I download this No Hold Time episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.