Are hairdressers the new therapists?

University of Melbourne research has outlined the urgent need to better equip the people who become our de facto therapists — the beauticians, hairdressers, nail techs — with the tools to respond to what we tell them.Because the casual conversation in the salon chair can get heavy out of nowhere, and when the scissors, shampoo and blow dryers are packed away, the salon workers are left holding all our messy baggage with no training on what to do with it.