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Are Malaysian Customers Happy?

EPISODE · Aug 7, 2014 · 20 MIN

Are Malaysian Customers Happy?

from Resource Centre · host BFM Media

Technology has made it possible for businesses to reach out to customers 24/7. At the same time, this creates expectations from the tech-empowered customer for 24/7 access to goods and customer service. How are establishments faring? What does it take to understand Malaysian expectations for service delivery and making customers happy?See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Aug 7, 2014

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Are Malaysian Customers Happy?

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