Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up? episode artwork

EPISODE · Nov 4, 2025 · 14 MIN

Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up?

from The Business of Travel · host Global Business Travel Association

Corporate travel management: obsolete relic of the fax machine era… or the industry's best-kept secret weapon? Depends who you ask. Airlines will say, 'We don't need TMCs.' TMCs will say, 'Good luck with duty of care when your VP of Sales is stuck in O'Hare at 11pm.' This 20-minute discussion will focus on the predictions and fears of the TMC's future role    Speakers: Stephanie Lachance EHI, Strategic Sales Director Mauro Di Re, Travel Portfolio and Corporate Expenses – Managing Partner at American Iron & Metal (AIM)   Brought to you by the GBTA Canada tech committee    Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License   

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Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up?

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This episode was published on November 4, 2025.

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Corporate travel management: obsolete relic of the fax machine era… or the industry's best-kept secret weapon? Depends who you ask. Airlines will say, 'We don't need TMCs.' TMCs will say, 'Good luck with duty of care when your VP of Sales is stuck...

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