EPISODE · Aug 24, 2026 · 6 MIN
Are you apologizing too much in your business emails?
from Total Information AM
Corina Leslie with Zero Bounce joins Megan Lynch. Zero Bounce analyzed more than 1.5 million emails for a new study. What are some of the overused phrases used in business emails? 'Friendly reminder' tops the list, but many are phrases about not replaying soon enough, including 'sorry for the delay,' & 'apologies for the late response.'
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Are you apologizing too much in your business emails?
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