Are you being gaslit by clients or staff? How to spot and stop it

You are ill-informed, misleading people and dangerously misrepresenting the facts.This was the message that kept coming at me in the lead-up to a big vote in council. It wasn’t just one councillor disagreeing with me. It was a consortium. Worse was still to come. During the debate in the council chamber, I was repeatedly told that I had misunderstood and was wrong. There were moments when I doubted my sanity. And I mean, real moments. But I wasn’t wrong. I knew I wasn’t wrong. In fact, I was simply repeating what I had learnt from the leader of the council and the executive portfolio holders. I was being gaslit in public. Being gaslit is something we don’t talk about enough. In fact, the very process of being gaslit erodes your self-esteem, leaving you isolated and vulnerable. However, as a small business owner, gaslighting can happen to you regularly. Whether it’s from a key team member, supplier, or client.This episode explores:- What really is gaslighting and how this shows up for a small business owner- How to counteract being gaslit by employees, clients or suppliersWelcome to a free podcast episode of Start Up To Grown Up: Your source for ideas, insights and tactics to take back control of your business and scale it sustainably and profitably by Heather Townsend, award-winning author of The Accountants’ Millionaires’ Club and Founder of The Accountants’ Growth ClubEach episode of the Start Up To Growth Up Podcast is based on my weekly Substack Article on the same topic. Head over to my substack to subscribe https://substack.com/@startuptogrownup so you never miss an article or episode again. Get full access to Start Up To Grown Up at startuptogrownup.substack.com/subscribe