Are you service-centric?
from Customer Experience University - Winning Loyalty & Engagement One Customer at a Time Hosted by Dr. Joseph A. Michelli
How good is the service that you and your company delivers? Using Zappos as an example, Dr. Michelli explores how to increase your service centricity.
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How long is this episode of Customer Experience University - Winning Loyalty & Engagement One Customer at a Time?
This episode is 4 minutes long.
When was this Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episode published?
This episode was published on December 3, 2009.
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