Are You Solving the Right Problems in the Age of AI?

Every August, students go back to school — and business leaders should take note. In this episode of The Peggy Smedley Show, host Peggy Smedley uses the back-to-school season as a lens to examine one of the most critical questions facing organizations today: As we race to adopt AI, automation, and digital transformation, are we actually solving the right problems? Peggy revisits the foundational principle that has guided Connected World for years — the right balance of people, process, and technology — and explains why that three-legged stool matters more than ever in the age of generative AI, agentic AI, and physical AI. In this episode, you'll hear why: Technology is the enabler, not the destination Data without insight is just noise AI cannot fix broken processes — it only exposes them The next decade will be won by organizations that learn continuously, not the ones that spend the most on tech This week's tip: Pick one business challenge. Don't start by asking which technology to buy — start by asking why the problem exists in the first place. Subscribe for new episodes every Thursday, and join Peggy live every Tuesday at 12 PM Central. PeggySmedleyShow.com | LinkedIn: Peggy Smedley