Arrow Global’s playbook for value-add returns in European hospitality

This episode is sponsored by Arrow Global European hospitality markets have thrived in the post-pandemic period, supported by a surge in international visitor numbers. And the warmer climate of Southern Europe makes countries like Spain, Portugal, Italy and Greece enduringly popular with holidaymakers. Investment capital has flowed in, driving rapid institutionalization of a market formerly characterized by family-run hotels. Southern European hospitality markets offer a range of entry points for investors across the capital stack, from equity to senior credit, and the opportunity to make attractive income-driven returns. However, increased competition means bargains have become hard to find. In this special episode of The PERE Podcast, John Calvao, co-founder and head of real estate and hospitality at Arrow Global, offers insights on how to navigate the challenges of a market where execution risk is considerable and customers are demanding ever-increasing levels of service. He argues that local expertise and on-the-ground delivery capability are crucial to managing costs and ensuring that capex is spent where it generates the greatest impact on returns. Calvao also explains the importance of controlling resort “ecosystems” so that hotels, amenities and attractions like golf courses combine to generate year-round activity and maximize revenue.