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EPISODE · Jul 22, 2025 · 14 MIN

Arthur Yamamoto, Chief People Officer at Medely

from Built By People · host Dave D'Angelo

Transforming Company Culture with Arthur Yamamoto: Implementing the Medley Operating SystemIn this episode of the Built by People Podcast, Arthur, Chief People Officer, shares his journey from finance to HR leadership and his experience at Medley. He discusses the challenges faced by Medley due to a lack of unified company culture and how they developed the Medley operating system by narrowing down core values and establishing strategic anchors. Arthur elaborates on the implementation process, the obstacles encountered, and the measurable impacts of the new framework. He emphasizes the importance of intentional culture-building and offers practical advice for aligning teams and improving efficiency.00:00 Introduction to the Built by People Podcast01:01 Meet Arthur: From Finance to HR Leadership01:41 Challenges of Defining Company Culture at Medley02:37 Developing the Medley Operating System04:09 Implementing Core Values and Strategic Anchors08:11 Overcoming Obstacles in Adoption10:33 Measurable Impacts and Decision-Making Shifts14:00 Arthur's Advice to HR Leaders14:54 Conclusion and Farewell

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