Artificial Intelligence Systems with Empathy and Strategy

Host Karl talks with Scott Sandland from Cyrano.ai, a company that is developing smart "AI" software that will help counselors address some tough emotional issues. Scott started out focusing on teen suicide and has built up systems from there. Scott is the former world's youngest hypnotherapist. A few companies (and decades) later he is the CEO of a company focusing on artificial empathy and strategic linguistics. As a former executive director and CEO of a mental health clinic and longtime technologist, he has experience leading purpose driven organizations. He has been published in numerous peer-reviewed journals, Psychology Today, Forbes, and Entrepreneur Magazine. Scott has presented his AI work at the United Nations AI for Global Good Conference and is a frequent guest lecturer at various universities. Here we dig into AI chatbots that are attempting to do good things - with empathy and strategy. We also dig into some of the current issues with AI and ethics. Scott's company builds and has patented an AI system optimized for effective communication skills, active listening, and strategic responses to help people increase motivation towards a desired outcome. Acknowledging that this is a very difficult chore and it could be very dangerous to get it wrong. Links: https://blog.cyrano.ai/ https://www.cyrano.ai/ https://www.linkedin.com/in/scottsandland/ ----- Sponsor Memo: Gozynta Did you know that the average MSP spends 10 hours manually inputting accounting data each week? That time is 120 prospect calls, building an entire lego death star, or most of the content put out by Karl Palachuk in a week. Gozynta Mobius can make your life easier through accounting automation. Automatic sync of invoices, expenses and inventory from ConnectWise Manage into QuickBooks Online in just a single click of a button. With onboarding, direct support, and regular feature releases, Gozynta is a family owned company dedicated to making software suck a little less each day. Visit them at https://gozynta.com :-) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.