EPISODE · Apr 27, 2025 · 22 MIN
Ask or Assume?
from Bookkeepers On Fire with Deb & Donna · host Debbie Kilsheimer & Donna Reade
🎙️ In this episode we tackle real client conversations, pricing mindset, and how to lead with empathy (and a little sass) during discovery calls. 💡 “Why did you call me today?” That one question opens the door to real client needs, not surface-level answers.👂 Let them vent. Sometimes the best thing you can do is listen—discovery calls = free therapy (for them).🚩 Watch for red flags. Five past bookkeepers? Doesn’t want to pay for QuickBooks? You’ve got your answer. 🔥 Join our Bookkeepers On Fire Community to connect 🤝, collaborate 💬, and thrive 🚀 with like-minded professionals who are passionate about bookkeeping, accounting and business growth.Join us here: Bookkeepers On Fire CommunityBookkeepers On Fire is proudly ad-free and 100% listener-supported, so we can bring you unfiltered conversations without outside agendas. If you enjoy the show, consider donating to help keep our mics hot and our mission independent.🔥Donate with Venmo🔥 🔥Donate with PayPal🔥#BookkeepersOnFire #DiscoveryCallTips #ClientRedFlags #BookkeepingBusiness
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