Ask Us Anything: Chloe Redmond Warner on establishing processes that fit your firm

Oakland, California–based designer Chloe Redmond Warner joins the show to answer a question from a designer who is wondering if stronger systems could lend her firm a greater sense of professionalism. Redmond Warner offers advice on why an unstructured design process might miss out on the value-engineering phase, how to find the sweet spot between client responsiveness and total control, and why issuing a project schedule from the outset can help establish a firm’s sense of authority. This episode was sponsored by Four Hands. LINKSChloe Redmond Warner Kaitlin PetersenBusiness of Home