Ask Us Anything: Erin Gates on clients who disrupt the design process

from Trade Tales · host Business of Home

Erin Gates joins the show to answer a question from a designer trying to establish boundaries with clients who requested revisions too late in the design process. Gates offers advice on the importance of documenting client communication to keep all parties accountable, the value of setting expectations early and how charging hourly can protect a firm in cases of revision.LINKSErin GatesKaitlin PetersenBusiness of HomeThis episode was sponsored by Four Hands and Crypton.

What this episode covers

Erin Gates on the importance of documenting client communication to keep all parties accountable, the value of setting expectations early and how charging hourly can protect a firm in cases of revision.

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Ask Us Anything: Erin Gates on clients who disrupt the design process

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This episode is 36 minutes long.

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This episode was published on December 24, 2025.

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