Ask Us Anything: Kevin Isbell on what to do when an order goes wrong

from Trade Tales · host Business of Home

Kevin Isbell joins the show to answer a question from a fellow designer who reached out with the story of an order gone awry, and is now looking for advice on what it takes to make things right for clients while also holding vendors accountable. The Los Angeles–based designer jumps in with advice on vetting vendors, navigating expensive mistakes, and ensuring that the client’s experience comes first—no matter the cost.This episode was sponsored by Four Hands. LINKSKevin IsbellKaitlin PetersenBusiness of Home

What this episode covers

Kevin Isbell on vetting vendors, navigating expensive mistakes, and ensuring that the client’s experience comes first—no matter the cost.

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Ask Us Anything: Kevin Isbell on what to do when an order goes wrong

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This episode is 36 minutes long.

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This episode was published on May 14, 2025.

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