Ask Us Anything: Kevin Isbell on what to do when an order goes wrong

Kevin Isbell joins the show to answer a question from a fellow designer who reached out with the story of an order gone awry, and is now looking for advice on what it takes to make things right for clients while also holding vendors accountable. The Los Angeles–based designer jumps in with advice on vetting vendors, navigating expensive mistakes, and ensuring that the client’s experience comes first—no matter the cost.This episode was sponsored by Four Hands. LINKSKevin IsbellKaitlin PetersenBusiness of Home