EPISODE · Aug 10, 2022
Assertive Communication for Healthcare Leaders
from SHSMD Podcast Rapid Insights for Health Care Marketers, Planners, and Communicators · host Society for Healthcare Strategy & Market Development
Communication skills are vital to your success as a healthcare leader and are potentially the biggest stumbling blocks you will encounter. This podcast will help participants understand how attentive listening impacts the extent to which we, ourselves, are heard. Participants will learn the motivation behind passive, assertive and aggressive behavior. Also discussed is, how our thoughts about others impact our emotional state and behavior toward them, as well as our tone of voice and body language.
What this episode covers
Communication skills are vital to your success as a healthcare leader and are potentially the biggest stumbling blocks you will encounter. This podcast will help participants understand how attentive listening impacts the extent to which we, ourselves, are heard. Participants will learn the motivation behind passive, assertive and aggressive behavior. Also discussed is, how our thoughts about others impact our emotional state and behavior toward them, as well as our tone of voice and body language.
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Assertive Communication for Healthcare Leaders
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