AT Banter Podcast Episode 405 - Nicole Bergstrom & Hilton Accessibility

This week Rob, Ryan and Lis welcome Nicole Bergstrom, Hilton's Senior Director of Accessibility to the show to discuss Hilton’s partnership with Be My Eyes. Nicole explains the integration of Be My Eyes' support with Hilton employees, emphasizing the importance of choice and training for Hilton Customer Care representatives. The conversation highlights Hilton's efforts to enhance travel experiences for guests with disabilities and their commitment for providing an accessible experience for their guests. Show Transcript https://atbanter.com/wp-content/uploads/2024/11/at-banter-podcast-episode-404-nicole-bergstrom-hilton-accessibility.pdf Show Notes Hilton Partnership With Be My Eyes https://stories.hilton.com/releases/hilton-and-be-my-eyes-launch-industry-first-partnership Accessible Travel: Be My Eyes Partners with Hilton https://youtu.be/L2M7gWogzfA?si=aYM7SPNEDZWCRmJn AT Banter is brought to you by Canadian Assistive Technology, providing sales and training in Assistive Technology and Accessibility with over 30 years of knowledge and experience. Visit them online at www.canasstech.com or call toll-free 1-844-795-8324 or visit their Assistive Technology Showroom at 106 – 828 West 8th Avenue, Vancouver. Need repairs on your device? Chaos Technical Services offers service and support on almost any piece of Assistive Technology, while also providing parts and batteries. Visit them online at www.chaostechnicalservices.com or call 778-847-6840.