At Your Service: Pandemia and Customer Service

from CRM Audio · host Joel Lindstrom

In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community. Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it: https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/

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This episode is 26 minutes long.

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This episode was published on May 25, 2020.

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