Atlanta Business Radio Customer Experience Special w Mike Wittenstein, Scott Reed, Jim Knight & Mary Kathryn Dean

Please click on the POD button to listen to the latest Atlanta Business Radio  show podcast broadcasting live each Wednesday at 10am EDT from the Business Radio X studio in Atlanta, GA, USA.   Here's how to listen to the podcast of our show. First click on the title of the show you are interested in. Then there should be a player in the upper right hand corner of the screen. Now just press play and the show you chose should start playing. You can also download the show to listen on your mp3 player. We are now available on iTunes, click this link and you can find all our past shows. Press SUBSCRIBE and you will automatically get the latest show when you sync your iPod to your computer.There's a lot of talk about improving customer experience. But very little about how do you make them work better and more consistently. Mike Wittenstein, the Authority on Customer Experience, and some of his colleagues from leading experience brands Hard Rock, Chick-fil-a, and Alternative Apparel will discuss why focus on the employee experience is important and share some ideas you can build on in your own business. Learn more about Mike Wittenstein at www.mikewittenstein.com. Check out Jim Knight at www.hardrock.com. Scott Reed can be found at the Chick-fil-A at Sprayberry Square or online at www.chickfila.com. Check out the latest fashions at Mary Kathyrn Dean's Alternative Apparel at their website www.alternativeapparel.comAlso if you know of a business in Atlanta that we should know about please email Amy Otto at Amy @ atlantabusinessradio.com and we will try and get them on the show