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EPISODE · Aug 21, 2025 · 28 MIN

MSP Hiring: How to Attract Level 3 and Level 4 Techs

from SMB Community Podcast: Business Advice for Small MSP Owners · host MSP Radio

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifications and ongoing education in the IT industry, and the current job hiring trends influenced by the COVID-19 pandemic. They also touch upon an interesting study on the growth of millionaires globally and its implications. The hosts offer practical advice for SMBs on developing relationships with subcontractors and enhancing company culture to attract top talent. --- Chapter Markers: 00:00 Introduction and Greetings 02:08 MSP Question of the Week: Attracting Top-Level Technical Talent 08:47 Discussion on Millionaires and Wealth Distribution 15:24 The Importance of In-Person Job Interviews 19:34 Value of Job Skill Certificates and Continuous Learning 27:27 Conclusion --- New Book Release: I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats. Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve. Available now on Amazon! https://a.co/d/f2NKASI --- Sponsor Memo: Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6). If you are interested in either buying, selling, or valuation information, please reach out. There is alot of activity and you can be a part of it. For more information, reach out at kernanconsulting.com About the SMB Community Podcast: Weekly business advice for small MSP owners from Amy Babinchak and James Kernan of the Small Biz Thoughts community — MSP sales, MSP pricing and agreements, hiring and leading an MSP team, MSP operations, selling your MSP, and AI for small MSPs. Produced by MSP Radio. More for MSP owners at smallbizthoughts.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Episode metadata supplied by the publisher feed · Published Aug 21, 2025

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This episode was published on August 21, 2025.

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