AUA: How Do You Measure the ROI of Org Design?

Leaders often ask for a clear, immediate ROI on org design and transformation work—but that question can derail the conversation before it even starts. When ROI is framed purely as short-term financial return, it misses how organizations actually change and improve over time. In this mini Ask Us Anything episode, Rodney and Sam unpack how to approach ROI conversations in org design more productively. They explore why separate “transformation metrics” usually miss the point, how to anchor ROI to what leaders already care about, and why leading indicators like decision speed, cycle time, and meeting effectiveness matter more than tidy quarterly savings. Mentioned references: W. Edwards Deming Got a work question like this one you'd like us to answer? Email us at [email protected] -------------------------------- Ready to change your organization? ⁠⁠⁠⁠Let's talk!⁠⁠⁠⁠ Get our newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ -------------------------------- Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.