Auditing the Hours: When Timekeeping Becomes a Trust Issue

The Institute of Internal Auditors Presents: All Things Internal Audit In the episode, Jami Shine joins Colin May to expose the hidden risks behind payroll and overtime fraud, one of the most underestimated threats to organizational integrity. From toxic workplace cultures to "impossible days" and data-driven red flags, they uncover how emotional intelligence, analytics, and collaboration among internal audit, HR, and leadership can keep timekeeping honest and controls effective. HOST: Jami Shine, CIA, CRMA, CISA, CRISC, Corporate and IT Audit Manager, QuikTrip GUEST: Colin May, CFE Professor of Forensic Studies and Criminal Justice, Stevenson University KEY POINTS: Introduction [00:00–00:00:35] Why Payroll Fraud Is on the Rise [00:00:54–00:03:59] Emotional Intelligence in Auditing [00:04:29–00:07:33] Culture as the Root Cause [00:07:33–00:08:10] Real-World Overtime Fraud Cases [00:08:10–00:11:02] Policy Gaps and Long-Standing Practices [00:11:13–00:13:38] Management Oversight and Data Dashboards [00:13:52–00:16:14] Identifying High-Risk Areas [00:17:21–00:18:35] Technology's Role in Prevention [00:19:17–00:21:30] The Importance of Communication [00:21:01–00:23:30] Behavioral Insights and Control Design [00:25:05–00:27:20] Balancing Trust and Surveillance [00:27:20–00:30:00] Technology, AI, and Future Controls [00:30:00–00:31:18] Final Thoughts [00:31:46–00:32:25] IIA RELATED CONTENT: Interested in this topic? Visit the links below for more resources: 2025 RISE Virtual Conference On the Frontlines: Auditing Overtime Fraud Online Exclusive: Fraud in Transit COSO Enterprise Risk Management Certificate Visit The IIA's website or YouTube channel for related topics and more. Follow All Things Internal Audit: Apple Podcasts Spotify Libsyn Deezer