Aug. 5, 2022 | Kimoby’s Dan Robinson on why text is the new followup phone call

Kimoby’s Dan Robinson helped develop and market a software program that allows dealers to use text messaging to communicate with customers, help stores run more efficiently, and save dealerships money. He tells us why good old-fashioned email and phone calls are already antiquated technology at dealerships and what makes instant messaging the go-to solution in customer service and retention.