Australia’s Retailers Are Quietly Bringing Back Facial Recognition

Australian retailers are quietly reintroducing facial recognition technology—even after public backlash. In this episode, Leigh breaks down why stores are turning to AI-driven biometric surveillance, what risks it creates for customers, and why business leaders should think carefully before deploying similar tools.We explore how the technology works, why it’s making a comeback, and the serious privacy, ethical, and governance implications you need to understand. Plus, practical advice for businesses considering advanced security systems.This podcast was produced by National PC, delivering expert cyber security services in Townsville and Cairns through our Empower Managed IT solutions—secure, reliable, and built for North Queensland businesses.View Show Notes and full transcript here: https://sittingduck.com.au/podcast/australias-retailers-are-quietly-bringing-back-facial-recognition/