Authenticity in Customer Service

from The Voice of Leadership · host Dr. Karen Wilson-Starks

In this podcast, Dr. Karen contrasts two memorable and profound customer service experiences, one horrible and one outstanding. You will find food for thought as you see through the eyes of a customer and evaluate and rethink the level of customer service in your organization. The post Authenticity in Customer Service first appeared on TRANSLEADERSHIP, INC®.

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This episode is 13 minutes long.

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This episode was published on January 28, 2020.

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