Authenticity in Customer Service

An episode of the The Voice of Leadership podcast, hosted by Karen Wilson-Starks, titled "Authenticity in Customer Service" was published on January 28, 2020 and runs 13 minutes.

January 28, 2020 ·13m · The Voice of Leadership

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Episode Description

In this podcast, Dr. Karen contrasts two memorable and profound customer service experiences, one horrible and one outstanding. You will find food for thought as you see through the eyes of a customer and evaluate and rethink the level of customer service in your organization.

The post Authenticity in Customer Service first appeared on TRANSLEADERSHIP, INC®.

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