EPISODE · Jul 28, 2022 · 39 MIN
Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved Outcomes
from Digital Health Talks - Changemakers Focused on Fixing Healthcare · host Shahid Shah, Jan Smith Reed, Airica Steed, Megan Carey
HealthIMPACT Live Presents: Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved OutcomesYouTube Video: https://youtu.be/vVFZ0loNfycOriginally Published: May 23, 2022 Federal disability discrimination laws like the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) prohibit discrimination against people with disabilities and call for equal access to health care services, whether in-person or virtual. It is not only a federal mandate but a moral imperative that we ensure that everyone can access health care. As we reengineer the patient experience to meet consumer expectations for healthcare’s digital experience, taking- an enlightened approach to accessibility is essential. A lot of healthcare communications are still in printed formats. Privacy remains tantamount in healthcare, so some typical accessibility solutions don’t translate well. In the session, we’ll discuss how to automate the steps it takes to ensure your patient communications are optimized for accessibility from creation to remediation and validation.Ensure your printed and digital communications are accessible and in compliance with the latest ADA and Section 508 regulationsOptimize accessible communications and implement innovations that enhance accessibility to create value Scale repetitive tasks by using template-based solutions that integrate into current workflowsEliminate manual remediation during high volume crunch times by ensuring forms and patient documents are right from the beginning Megan Carey, Senior Account Executive, Common Look Airica Steed, Ed.D, RN, EVP and Chief Operating Officer, Sinai Health System Jan Smith Reed, Director, US Healthcare, T-Base Communications Shahid Shah, Publisher and Chief Editor, Medigy.com Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.
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