Automating Customer Support Without Sounding Like a Chatbot

from Frontier AI Labs with Wil Waldon · host Frontier AI Labs

Today I want to walk through how to automate the customer support side of a small business using three tools. Claude, Make, and Gmail. By the end of this you'll know how to set things up so incoming emails get triaged by urgency automatically, the common questions get personalized replies drafted for you, and anything that actually needs a human gets flagged so you don't miss it.Get help here >> ⁠https://wilwaldon.com ⁠Join our business automation community >> ⁠https://www.skool.com/ai-and-automation-3750⁠

Episode metadata supplied by the publisher feed · Published May 21, 2026

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Automating Customer Support Without Sounding Like a Chatbot

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