Avoiding the Most Common Agent Mistakes

from Merchant Sales Podcast · host Merchant Sales Podcast

In this week’s episode of the Merchant Sales Podcast, James Shepherd welcomes back Steven Morris for a direct and practical conversation about the mistakes agents commonly make when entering the merchant services industry. Steven shares real-world insights from the front lines, what slows agents down, what causes deals to fall through, and how new reps can build a stronger foundation for long-term success. After the interview, James and Patti Murphy team up for another insightful Today in Payments, covering the latest headlines and shifts shaping the payments landscape.

Episode metadata supplied by the publisher feed · Published Nov 28, 2025

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Avoiding the Most Common Agent Mistakes

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