EPISODE · Jul 4, 2017 · 41 MIN
Award Winning CX Leadership in Banking, with Mark Slatin - CB58
from The Chief Customer Officer Human Duct Tape Show
Mark Slatin, SVP, Director of Client Experience for Sandy Spring Bank describes in detail how he engaged the leadership team and the organization over four years to win TWO coveted Customer Experience Innovation Awards. And most importantly, improve the customer and company experience with the Bank.
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Award Winning CX Leadership in Banking, with Mark Slatin - CB58
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