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AWP: Capture Rate Reflection: Preparing the Team Before the Patient Arrives

EPISODE · May 6, 2026 · 53 MIN

AWP: Capture Rate Reflection: Preparing the Team Before the Patient Arrives

from EyeCode Media · host Christopher Wolfe, OD, FAAO, Dipl. ABO

"Aaron is joined by Mikaela Bolding of Maple Valley Eye Care to discuss how her team increased capture rate from 46% to 60% through intentional preparation, patient color coding, face sheets, team communication, and daily goals. They break down how small systems, consistent language, and patient education can help practices better serve patients while improving optical performance. Check out the article in Review of Optometric Business: https://reviewob.com/second-pair-sales-start-in-the-exam-room-3-strategies-to-boost-conversions/ Connect with Mikaela: email: [email protected] linkedin: www.linkedin.com/in/mikaela-bolding-b365b2196 Instagram: @maplevalleyeyecare or @mikaela_bolding  ---------------------- Go to MacuHealth.com and use the coupon code PODCAST2024 at checkout for special discounts Let's Connect! Follow and join the conversation! Instagram: @aaron_werner_vision

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AWP: Capture Rate Reflection: Preparing the Team Before the Patient Arrives

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