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AWS Support: piani, strumenti e consigli per il supporto tecnico (ospite: Andrea Soria) episode artwork

EPISODE · Nov 7, 2022 · 43 MIN

AWS Support: piani, strumenti e consigli per il supporto tecnico (ospite: Andrea Soria)

from AWS - Il podcast in italiano · host Gianluca Nieri

Come funziona il Supporto di AWS? Quali piani di supporto esistono, come funzionano e quanto costano? Come si apre un support case e quali sono le best practice e le informazioni chiave da fornire per accelerare il processo? E che tipo di visibilità hanno i Cloud Support Engineer sulle risorse dei clienti e sui sistemi interni? In questo episodio ospito Andrea Soria, per parlare di AWS Support, di come svolge la giornata tipica di un ingegnere del supporto e delle tante risorse a disposizione dei clienti per risolvere i problemi nel modo migliore. Link: Confronta i piani di supporto. Link: Knowledge Center. Link: AWS Health Dashboard. Link: EC2Rescue.

What this episode covers

Come funziona il Supporto di AWS? Quali piani di supporto esistono, come funzionano e quanto costano? Come si apre un support case e quali sono le best practice e le informazioni chiave da fornire per accelerare il processo? E che tipo di visibilità hanno i Cloud Support Engineer sulle risorse dei clienti e sui sistemi interni? In questo episodio ospito Andrea Soria, per parlare di AWS Support, di come svolge la giornata tipica di un ingegnere del supporto e delle tante risorse a disposizione dei clienti per risolvere i problemi nel modo migliore. Link: Confronta i piani di supporto. Link: Knowledge Center. Link: AWS Health Dashboard. Link: EC2Rescue.

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How long is this episode of AWS - Il podcast in italiano?

This episode is 43 minutes long.

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This episode was published on November 7, 2022.

What is this episode about?

Come funziona il Supporto di AWS? Quali piani di supporto esistono, come funzionano e quanto costano? Come si apre un support case e quali sono le best practice e le informazioni chiave da fornire per accelerare il processo? E che tipo di visibilità...

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