AYS: What's new in Field and Customer Service

from CRM Audio · host Shawn Tabor

In this episode of #AtYourService Shawn, Sarah, and Scooter talk about what is new for Field and Customer Service in the April '19 release of Dynamics 365. Find out what the big wins are, including customizable case resolution, Chrome support in USD, sla's for work orders, and much more Plus Agnes from Resco talks about the offline HTML feature of Resco Mobile CRM.

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This episode is 43 minutes long.

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This episode was published on February 13, 2019.

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