Back in Our Day, Pool Techs Worked in the Rain — And Didn’t Cry About It

Ask a question hereIn this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and residential pool care. Additionally, insights into insurance considerations for pool professionals are shared, highlighting the need for preparedness in the face of unpredictable weather events.TakeawaysWeather can significantly impact pool maintenance schedules.Utilizing weather apps can help plan pool servicing effectively.Communication with clients about service times is crucial.Different companies have varying policies on service duration and charges.Understanding client expectations is key to successful pool care.Insurance is essential for protecting against weather-related damages.Regular water testing is vital for maintaining pool health.Commercial pools require more frequent testing than residential pools.Using accurate testing methods is important for pool chemistry management.Effective communication can prevent misunderstandings and enhance client relationships."What do you do with these pools when it rains?""You have to test the water every two hours.""You need to communicate with your clients."Chapters00:00 Weather Challenges and Pool Maintenance11:46 Understanding Pool Chemistry and Client Communication19:09 Insurance Insights and Weather-Related Claims24:45 Navigating Insurance Claims and Due Diligence27:38 Building Trust with Insurance Providers29:00 The Importance of Client Relationships30:14 Testing Pool Water: Best Practices32:32 Understanding Long-Term Indicators in Pool Maintenance44:02 Commercial vs. Residential Pool Testing52:38 Effective Communication in Pool Service Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: [email protected]