Back in the Chair: Big Pivots, Growing Pains, and the Year of the Injector

Mary and Carla are back with a long-awaited update episode of Not Just Lip Service. They catch listeners up on a whirlwind start to the year, including a major business pivot, lessons learned from a potential partnership, team changes, hiring philosophy, injector training, and what it really looks like to grow from a scrappy startup into a more structured, scalable company. They also talk candidly about turnover, culture shifts, leadership lessons, and why this year is focused on strengthening the foundation for independent providers and injectors.