EPISODE · May 5, 2025 · 19 MIN
Baking Joy Into Every Bagel with Jeff Perera
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailJeff Perera, founder of Jeff’s Bagel Run, joins Zack to share how a passion project turned into one of the fastest-growing bagel brands in the country. From baking fresh bagels all day long to building real connections with guests, Jeff explains how focusing on hospitality, simplicity, and genuine joy helped grow his business to 12 locations—and counting. Whether it’s innovating with pimento cream cheese or remembering loyal customers by name, Jeff shows why local energy and fresh experiences are at the heart of scaling a beloved brand.Zack and Jeff discuss:Training teams to deliver genuine hospitalityKeeping growth grounded in community connectionWhy freshness and consistency are non-negotiableEmpowering staff to create memorable guest momentsHow small touches build big guest loyaltyTune in to hear how Jeff’s people-first approach is rewriting what it means to scale with soul.Thanks, Jeff!Links:https://www.jeffsbagelrun.com/ https://www.instagram.com/jeffsbagelrun/ https://www.linkedin.com/in/jeffreyperera/
What this episode covers
Send us Fan Mail Jeff Perera, founder of Jeff’s Bagel Run, joins Zack to share how a passion project turned into one of the fastest-growing bagel brands in the country. From baking fresh bagels all day long to building real connections with guests, Jeff explains how focusing on hospitality, simplicity, and genuine joy helped grow his business to 12 locations—and counting. Whether it’s innovating with pimento cream cheese or remembering loyal customers by name, Jeff shows why local energy and ...
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Baking Joy Into Every Bagel with Jeff Perera
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