Bank staff, corporate ethics and getting a focus back on customers

The Finance Sector Union's national secretary Julia Angrisano, speaks about the recent report released by the union looking at the impact of key performance indicators for staff on health and morale of employees. While the Hayne Royal Commission delivered some findings that sought to highlight greed there are problems that remains. The FSU welcomes recent moves at the NAB aimed at greater professionalisation of bank staff but Julia Angisano believes more needs to be done across the sector. Hosted on Acast. See acast.com/privacy for more information.