Banking is what you do but not who you are

As banking services grow increasingly digital, how can we best serve the needs of a diverse community and truly make a difference? In a world where everything seems to move at a breakneck pace, leaving behind those who don’t keep up, it is refreshing to witness empathy in action by a true leader who walks the talk and instills hope in others. In this episode of One Vision, Theo chats with Brian Lee, President/CEO at Landings Credit Union, on his journey to running the 70-year old credit union and earning a “Dementia Friendly Business” designation. Serve, and not be served. Much to learn from Brian, we all have. One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech. Hosted on Acast. See acast.com/privacy for more information.