Banking On AI – Latest Customer Research

There is a huge buzz currently around AI; both its benefits and visions of apocalyptic futures. It is important that banks adopting AI take their customers on the journey with them. GFT’s latest Banking Disruption Index, a quarterly assessment of consumer attitudes towards digital transformation, focuses on the innovation led by AI and how it is affecting the experience of the modern banking customer. This webinar explores the results of the assessment, as we continue to witness the ongoing bloom of the ‘AI spring’ and the general population is quickly coming to grips with the latest this technology has to offer.