Banks lean on technology and talent to improve CX

What this episode covers

After a financial institution has successfully digitized its loan origination and account opening system, improving the user experience is the next step. Listen as Kristiane Mandraki, director of business development and marketing at software developer fintech Praxent, details how financial institutions can leverage automation in their back-end processes to enhance their customer experience.

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Frequently Asked Questions

How long is this episode of The Buzz?

This episode is 13 minutes long.

When was this The Buzz episode published?

This episode was published on July 25, 2022.

What is this episode about?

After a financial institution has successfully digitized its loan origination and account opening system, improving the user experience is the next step. Listen as Kristiane Mandraki, director of business development and marketing at software...

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