Banks warned to treat mortgage stressed customers better. Michele Bullock coy on rates predictions

The Australian Securities & Investments Commission has put banks on notice to lift their game when it comes to helping customers who are experiencing financial hardship. I speak with ASIC Commissioner Danielle Press. Also Michele Bullock was coy on predicting the direction of interest rates in what's likely to be her final speech before taking over as Reserve Bank governor. Reporter: Peter Ryan, Senior business correspondent Featured: Danielle Press, Commissioner, ASIC Michele Bullock, Deputy Governor, Reserve Bank