Battleground Chats - Craig Goldberg & Jo Papantoniou

In this episode of Battleground Chats, I sit down with Jo Papantoniou (https://www.linkedin.com/in/joanna-papantoniou-88676a23/) to explore her unexpected journey into the world of risk and resilience. Jo shares her fascinating career path, from starting at NAB in a call centre to becoming a senior crisis manager at Crown Casino. We delve into her experiences managing resilience across diverse industries, including financial services, critical infrastructure, and data centers. Jo emphasizes the importance of preparation and adaptability, highlighting how skills can be transferred across sectors. We also discuss the evolving nature of risk, noting that what were once considered rare events are now becoming more frequent. Join us as we uncover insights into building resilience and preparing for the unexpected.