BBB: Debt Collection Scams

Better Business Bureau Serving Wisconsin Senior Director of Investigations Lisa Schiller talks about how victims often report that scammers harass them or their family members for weeks or even months, both at home and at work, trying to get them to pay a debt they don’t even owe. How do con artists change tactics just to get the information necessary to collect information or cash? What should you do if you know you’re in debt but are still concerned about a possible scam?