Be Your Team's Hero with Adam Toporek

from Business Transformation Pitch with The CX Goalkeeper

The CX Goalkeeper had the great opportunity to interview Adam Toporek LinkedIn Headline: Helping organizations win with experience! ► Customer Service Expert ✪ Keynote Speaker ✪ Trainer ✪ Strategic Advisor Highlights: 00:00 Game Start 00:50 Adam's introduction 03:09 Which values drive you in life? 04:24 it's never too late to win with CX 07:35 how do you define defense and attack in customer service? 09:38 how is it possible to prevent hassle for customers? 14:02 employee empowerment 19:08 3S Process and the CATER Process 22:52 Employees remuneration 26:13 The Future of CX 28:32 Adam's book suggestion 29:35 Adam's contact details 30:01 Adam's Golden Nugget and much more #cxgoalkeeper #customerexperience #podcast #leadership

Episode metadata supplied by the publisher feed · Published Oct 10, 2022

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Be Your Team's Hero with Adam Toporek

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This episode is 31 minutes long.

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This episode was published on October 10, 2022.

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