EPISODE · May 2, 2019 · 22 MIN
Becoming the Best: Excellent Customer Service Always Wins
from Knowledge at Wharton
If you build a customer-centric business the money will come. That’s the message in a new book by Horst Schulze co-founder of luxury hotel chain The Ritz-Carlton. Hosted on Acast. See acast.com/privacy for more information.
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Becoming the Best: Excellent Customer Service Always Wins
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