Becoming the Change by John Toussaint, Kim Barnas, Emily Adams - contributor

https://thebookvoice.com/podcasts/2/audible/98648 to listen full audiobooks. Title: Becoming the Change Author: John Toussaint, Kim Barnas, Emily Adams - contributor Narrator: Kyle Tait Format: mp3 Length: 5 hrs and 37 mins Release date: 07-14-21 Ratings: 3.5 out of 5 stars, 10 ratings Genres: Customer Service Publisher's Summary: Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top - whether you're an executive, governing board member, manager, or physician.